Privacy Policy for FlexiMinute
At FlexiMinute, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our services.
Information We Collect
When you interact with our website or contact our team, we may collect information such as:
- Full Name
- Email Address
- Phone Number
- Company Name
- Business Information
- Billing or Installation Address
- Emirates ID details (only when required for service activation)
- Any information you voluntarily provide through contact forms, WhatsApp, email, or telephone.
We may also collect non-personal information such as browser type, IP address, device information, pages visited, and website usage statistics to improve our website and services.
How We Use Your Information
Your information may be used to:
- Respond to your enquiries.
- Process requests for du mobile, internet, and business services.
- Contact you regarding quotations or service activation.
- Verify eligibility for selected services.
- Provide customer support.
- Improve our website and customer experience.
- Comply with legal or regulatory requirements.
We only collect information necessary to provide our services efficiently.
Information Sharing
FlexiMinute does not sell, rent, or trade your personal information.
Your information may only be shared with:
- du Telecommunications where required for service activation.
- Trusted service providers assisting in delivering our services.
- Government authorities where required by applicable UAE laws.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
Cookies
Our website may use cookies to improve user experience, analyze website traffic, and remember user preferences. You may disable cookies through your browser settings, although certain website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. FlexiMinute is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any external sites they visit.
Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information where legally permitted.
- Withdraw consent for marketing communications.
Changes to This Policy
FlexiMinute may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact the FlexiMinute support team through our website or official communication channels.